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Account history displaying
To view your trading history, right-click on the “Account History” tab and select “All history” in the drop down menu.
Account type change. Eurica/Standart
You can switch the type of your account from Standard/Eurica to Eurica/Standard in your Client Cabinet. To do this, you need to enter the login and password to your trading account opened with the InstaForex company. In the menu of the Cabi...
Two-factor authentication
Two-factor authentication is a method of identifying a user by requesting two different types of authentication data. This method ensures two-tier and, therefore, more effective protection of the account from unauthorized access.After enabl...
Minimum deposit
The minimum deposit amount is $1....
Minimum withdrawal
The minimum withdrawal amount for e-wallets and bank credit cards is $ 1, including the commission, via wire transfer is $ 300, the minimum withdrawal to the Bitcoin wallet is 0.000118 BTC, to a LiteCoin wallet is equivalent of $3. The exch...
Problems with depositing/withdrawing funds
In case a partial sum was transferred or other problems concerning deposit and withdrawal arise, please send a request to support@mail.instaforex.com.In the request, you need to specify your account number along with a code word and provide...
Commissions
No commissions are charged for withdrawal and replenishment, however, it must be borne in mind that the commission of the payment system itself (when transferring via EPS) or the bank's commission (when crediting and withdrawing by bank cur...
Canceling of withdrawal
If you have requested money withdrawal but the request is still being processed, you can cancel this withdrawal by clicking on the link: https://secure.instaforex.com/en/cancel-withdrawal.aspxYou can also contact the Finance Department:E-Ma...
Delay in deposit/withdrawal of funds
Late withdrawal or replenishment of funds can have many different reasons. But very often this happens not through the fault of the company, but due to some external factors.Some of the most common reasons for delays are:- finding the site...
Time of depositing/withdrawing funds
Deposit transactions via Neteller processed instantly, via Yandex.Money within 3 hours. Money transfers from Visa/MasterCard cards are processed over the time interval from 0 up to 24 hours depending on the method of payment. Cash deposits...
Changing Payment Requisites
To change payment requisites in your Personal Account, please follow these steps: Go to your Personal Account at linkLog in using your trading account number and Trader password.In the left menu, select "Financial Operations".In the "C...
InstaForex ECN trading
InstaForex is an ECN broker providing qualitative trading services on the Forex market. Cooperation with major market makers and brokers complete with large customer base provide InstaForex with high liquidity and opportunity to make fast o...
Spread size
InstaForex uses fixed spreads on all trading instruments except of Major currency pairs, during the period of low liquidity (from 23:30 to 03:00 terminal time), the spread on some Forex Majors can be increased up to 10 pips;EUR/CZK, and EUR...
Account security
Such positive feature as bank-level security of a trading account was developedEvery client can protect his trading account from hack attacks by means of SMS-password service activation every time making a withdrawal. Thus, activating the S...
Providing analytics
Forex news is available on our website. Moreover, there is section containing Forex analytical reviews, you can find it on. Economic Calendar helps you to be aware of the main economic events of the world. Besides, you are able to subscribe...
Types of cent accounts
InstaForex offers clients an opportunity to trade on the Forex market using three types of accounts at once: Micro Forex, Mini Forex, Standard Forex. In order to make such a technology possible a nonstandard 10,000 lot was established, whic...
Complaints about trading platform
In accordance with paragraph 5 of the InstaForex Companies Group public offer agreement, when contentious cases occur, the Client is entitled to file a claim with the Company. Claims are accepted within two working days from the date the pr...
Cent accounts
International online broker InstaForex offers its clients the opportunity to trade on the Forex market using accounts, the currency of which is expressed in the US Cents.Cent.Standard and Cent.Eurica account types are meant for beginning tr...
How to open a demo account?
In order to open a demo account, you should:- follow the "For beginners" - Open Demo account section;- fill the form at the page by entering:* account owner's full name;* e-mail;* phone number;* country;* account currency;* amount of the ac...
How to open a live account?
In order to open MT4 trading account, you should:- follow the "For traders" - Account opening section;- read the Public offer agreement and accept it by clicking on the "Accept terms of agreement and confirm that I an 18" button;- fill...
